Service Motto of ETEC Maintenance - Customer Care Department

Service Motto of ETEC Maintenance - Customer Care Department is:

1. PROFESSIONAL
2. HONESTY
3. RESPONSIBILITY
4. THE COOPERATION "WIN - WIN"

We are committed to giving you A PROFESSIONAL SERVICE:

- When contacting you via telephone / email, we will support  fastest what we can;

- We are ready to listen you for improve our service;

- We are committed to dealing with customers enthusiastic, courteous in all cases;

- We guarantee the confidentiality of the personal information of the customer.

- Finally, we are ready to apologize to you when there are any errors. We try our best to do the right things;

We are committed to giving you A HONEST SERVICE:

We are committed to providing a honest service. We consider the interests of customers - it is our reputation.

We are committed to giving you A RESPONSIBLE SERVICE:

We will support our best for the customer, even after working hours, in order to minimize the financial losses due to downtimes of machinery.

We are committed to giving you A COOPERATION - WIN - WIN:

We will listen to your needs more, bring satisfaction and maximum benefit for you. Also, it helps enhance the trust of customers for our products through service quality. For ETEC, quality is credibility.